The Today’s Transitions directory listings were created to enable potential customers to better find independent living, care communities and home health services. It also allows the businesses who offer these services better reach potential customers by Create a New Listing if one doesn’t currently exist or Claim an Existing Listing if it does — so you can update your business listing as needed.
Create a New Listing
To create a new listing, go to the new listing page. You will then be asked to create a user account if you don’t currently have one. The credentials for this account will be how you update your listing in the future, manage billing information, and more.
After creating an account, and selecting the level, you’ll be taken to a new listing form where you can enter in information about your business. After filling this out, click the Add to Cart button and go through the checkout process for the listing. Note that you must follow this process if you selected the Free listing tier, you will not have to enter in payment information.
After the checkout is complete, you can edit, delete, or upgrade your listing at the Manage Listings Dashboard or change your account password, billing information, or see your order history at the Account Dashboard.
Claim an Existing Listing
If your business already has a listing in our directory (we uploaded many businesses in select states, you can start here to set up an account and claim it. Or by first finding the listing via the Caregiving Search page and going to the listing’s details page. If your listing hasn’t been claimed currently, you’ll see a Claim Listing button below the title and photos (if applicable). Clicking this button will start the claims process.
If you do not see a claim listing button for your facility or service, please contact us for help.
If you have not already done so, you will be asked to create an account before proceeding. The credentials for this account will be how you update your listing in the future, manage billing information, and more.
After creating an account (or logging in to an existing one), you’ll be asked to choose from a number of different pricing options. Note that existing Enhanced Listings in the Today’s Transitions print magazine may be eligible for a coupon code, please contact your sales representative for more information.
After choosing a listing tier you’ll be asked to provide information that will be used to help verify your claim. Finally, select the Add to Cart button, this will take you through a checkout process for your listing. In this checkout process, enter in any coupon code you may have in the appropriate box.
Note that you must follow this process even if you are submitting a Free listing, although you will not have to enter in any payment information. You will only be charged once your claim is approved.
After the checkout is complete, the TT team will review your claim. Once it is approved, you will receive an email and will then be able to edit, delete, or upgrade/downgrade your listing at the Manage Listings Dashboard or change your account password, billing information, or see your order history at the Account Dashboard.
Manage Your Listing(s)
The Listings that you own can be managed through the Listing Dashboard, accessible through the ‘Manage Listings’ links at the bottom of the caregiving directory search page or in the site’s footer.
Edit a Listing
In the ‘Listings’ section of the dashboard, select the drop-down menu highlighted by the gear icon and select ‘Edit’. This will take you to a form very similar to the one outlined in the Submit a Listing section where you will be able to change the information regarding your listing. Click the ‘Save Changes’ button at the bottom of the form to update your listing with the changes you made.
Remove a Listing
In the ‘Listings’ section of the dashboard, select the drop-down menu highlighted by the gear icon and select ‘Delete’. This will prompt a pop-up asking you to confirm the deletion of the listing.
Caution: Please note that once your listing is deleted, all associated information with this will be lost and likely unrecoverable. Please proceed with caution.
Change a Listing Subscription
Listings can be upgraded or downgraded in tiers at any time. You can do this through the Subscriptions section of the dashboard by selecting the subscription you would like to modify (click on the ID number of the subscription you’re modifying), then selecting the ‘Upgrade/Downgrade’ button.
Cancel a Subscription
In the ‘Subscriptions’ section of the dashboard, select the ID of the subscription you would like to cancel. In the corresponding window that opens, select the ‘Cancel’ button. This will send the subscription into a ‘Pending Cancellation’ state, which will then be approved by a site administrator. When a listing is not deleted but it’s subscription is cancelled, it is not removed from the site but is limited to the ‘Free’ listing tier.
Renew a Subscription
To renew a cancelled subscription, click on the ID of the subscription and hit ‘Renew’ in the corresponding window that opens.
Manage Your Account
The My Account dashboard is where you can manage the information for your user account. You can change your billing information in the ‘Addresses’ tab, change account details like your email and password in the ‘Account Details’ tab, and more.
